Terms of sale

1. Who you are buying from

THE DIGI W is an independent retailer of digital goods. We are not affiliated with, authorised by, endorsed by, or otherwise connected to Microsoft, Spotify, ESET, RARLAB, or any other company whose products appear in our catalogue. All trademarks and product names belong to their respective owners and are used only to describe what is being sold.

Buying a product here does not create any relationship between you and that product’s publisher beyond the one their own terms establish.

2. What you are buying

Each listing states exactly what is delivered — a licence key, a redemption code, or access to a shared plan — along with the duration and any device limits. Read that description before ordering; it is the specification of the contract, and it takes precedence over any general marketing copy elsewhere on the site.

Your use of the underlying software or service remains governed by that provider’s own terms of service. Where a listing involves shared or family-plan access, this is stated plainly on the product page, including the limitations that come with it.

3. Prices and payment

Prices are set in US dollars. Prices shown in euros or dirhams are converted for display only, at a rate we set manually; the amount actually charged is always the US dollar figure, paid in USDT.

Payment is made in USDT on the TRON network (TRC-20). At checkout you receive a wallet address and an exact amount, valid for a limited window shown on screen. That amount is unique to your order and is how your transfer is identified, so it must be sent exactly.

We add no processing fee. Network and exchange fees are charged by those services, not by us.

Payments are irreversible. Cryptocurrency transfers cannot be recalled, cancelled or charged back. Sending to the wrong address, or on a network other than TRON (TRC-20), will in almost all cases result in permanent loss of those funds, and we cannot recover them. Sending an incorrect amount is recoverable — contact us with your transaction hash. See our guide on this.

4. Delivery

Where a product is in stock, delivery is automatic once your payment is confirmed on-chain — normally within a minute. Where it is not in stock, the listing says so, and we fulfil the order by hand; your order remains visible in your account throughout.

Delivered items are stored in your account permanently and can be retrieved at any time. If we are unable to deliver at all, you receive a full refund.

5. Warranty

Where a listing states a warranty period, we will replace a key that stops working within it. If no replacement is available, we refund the unused portion. The warranty runs from the date of purchase, not from first use.

The warranty does not cover keys that stop working because the provider’s terms of service were breached by the user, or products used outside the limits stated in the listing.

6. Your account

You are responsible for keeping your account credentials secure. Delivered keys are visible to anyone signed in to your account. We will never ask you for your password, and we never ask for a seed phrase or private key for any wallet under any circumstances.

7. Acceptable use

You may not resell, redistribute or automate purchases from this site without written permission. We may refuse or cancel any order, and refund it, where we believe it to be fraudulent, automated, or in breach of these terms.

8. Limits of liability

Our liability in connection with any order is limited to the amount you paid for it. We are not liable for indirect or consequential loss, including loss of data or business interruption. Nothing here limits liability that cannot lawfully be limited, and this does not affect your statutory rights as a consumer.

9. Changes

These terms may change. The version in force for your order is the one published at the time you placed it, and the date at the top of this page tells you when it last changed.

10. Contact

Email support@thedigiw.online for anything before you buy, or open a ticket from your account for anything about an existing order. See also our refund policy.